| No. | Message | Answer |
|---|---|---|
| 1
|
Would you please help me to change the reservation date? |
|
| 2
|
Is it possible to cancel the reservation for free? |
|
| 3
|
Can you send an invoice? |
|
| 4
|
Is it possible to have the receipt sent to me? |
|
| 5
|
Is it possible to rebook our reservation? |
|
| 6
|
Yesterday I made a reservation for the wrong dates, and I hope I can get a refund. |
|
| 7
|
Is there a possibility to move my booking one day later? |
|
| 8
|
Do I need to bring my passport or is an Identity Card enough for Identification? |
|
| 9
|
When will my card be charged? |
|
| 10
|
Do you require a deposit? |
|
| 11
|
What is your cancellation policy? |
|
| 12
|
Can I split the payment between guests? |
|
| 13
|
Can I get a company invoice with details? |
|
| 14
|
When can we check in? |
|
| 15
|
When is latest check in? |
|
| 16
|
How long are you open for check-in? |
|
| 17
|
I will arrive a bit late tonight is it possible to check in after midnight? |
|
| 18
|
After the first night, can we pack up and leave our suitcases at the hotel for one night before returning for another night? |
|
| 19
|
Is early check-in possible? |
|
| 20
|
Is late check-out available? |
|
| 21
|
Is reception open 24 hours? |
|
| 22
|
What should I do if I arrive after reception is closed? |
|
| 23
|
Do you provide self check-in? |
|
| 24
|
How do I access the hotel after hours? |
|
| 25
|
Will I receive a code or key for late arrival? |
|
| 26
|
Can I extend my stay? |
|
| 27
|
Can I shorten my stay after check-in? |
|
| 28
|
Is it possible to store luggage at the hotel? |
|
| 29
|
Would I be allowed to leave my luggage at the hotel and come pick it up later that afternoon? |
|
| 30
|
I forgot my belongings in the room — could you please send them to the address I will provide? |
|
| 31
|
Can I store luggage during the hike? |
|
| 32
|
Do you offer luggage transport services? |
|
| 33
|
Can I receive a package at the hotel? |
|
| 34
|
Can you hold a delivery before my arrival? |
|
| 35
|
Are there towels, etc.? |
|
| 36
|
Is it possible to add an extra bed to the room? |
|
| 37
|
Do you provide an iron and ironing board? |
|
| 38
|
Do rooms have air conditioning? |
|
| 39
|
Are the rooms hypoallergenic? |
|
| 40
|
Is the bedding hypoallergenic? |
|
| 41
|
Are toiletries like shampoo and soap provided in the rooms? |
|
| 42
|
Is there a fridge in the room? |
|
| 43
|
Do the rooms have blackout curtains? |
|
| 44
|
Are there power sockets near the bed? |
|
| 45
|
Is there a desk or workspace in the room? |
|
| 46
|
Is there a private bathroom in every room? |
|
| 47
|
Are showers or bathtubs available? |
|
| 48
|
Do the rooms have heating? |
|
| 49
|
Can I control the temperature in my room? |
|
| 50
|
Are the rooms soundproof? |
|
| 51
|
Can I open the windows in the room? |
|
| 52
|
Do you provide basic toiletries? |
|
| 53
|
Is there a safe in the room? |
|
| 54
|
At what time is breakfast? |
|
| 55
|
Is breakfast available in this accommodation? |
|
| 56
|
Is the breakfast incuded with the reservation ? |
|
| 57
|
Do I need to book a table at the restaurant? |
|
| 58
|
And what about the restaurant do I need to pre book the table or there will be one available? |
|
| 59
|
We recommend booking a table in advance to ensure availability. |
|
| 60
|
Will you be able to accommodate my friend who has a vegan diet? |
|
| 61
|
Are vegetarian alternatives available ? |
|
| 62
|
Would it be possible to bring our own birthday cake to the birthday celebration at your hotel restaurant? |
|
| 63
|
Do you offer snacks or small welcome items in the room? |
|
| 64
|
Do you offer packed breakfast for early departures? |
|
| 65
|
Is breakfast included in the room rate? |
|
| 66
|
Do you have gluten-free options? |
|
| 67
|
Do you have lactose-free options? |
|
| 68
|
Is there a bar at the hotel? |
|
| 69
|
Can I get coffee or tea during the day? |
|
| 70
|
Do you offer room service? |
|
| 71
|
Can I bring my own food and eat it in the room? |
|
| 72
|
At what time is breakfast? |
|
| 73
|
Can we bring our own alcohol to the restaurant? |
|
| 74
|
Do you serve lunch? |
|
| 75
|
Do you offer decaffeinated coffee? |
|
| 76
|
What are the sauna opening hours? |
|
| 77
|
What are the jacuzzi opening hours? |
|
| 78
|
Do we need to make a reservation to use the Tyssedal hotel sauna? |
|
| 79
|
Can we book a sauna through you too? Or can we just go there when we get back from our trip? |
|
| 80
|
Is it possible to rent a sauna even if we are not staying at the hotel? |
|
| 81
|
What are the sauna opening hours? |
|
| 82
|
Is the sauna mixed or private? |
|
| 84
|
Do you provide towels for the sauna? |
|
| 85
|
Is there a possibility to use the laundry facilities? |
|
| 86
|
Are there any other additional expenses? |
|
| 87
|
Cleaning fee for the whole time I will be there? |
|
| 88
|
Is it possible to order a birthday cake to be delivered to the hotel so it will be there when we check in? |
|
| 89
|
Do you also have an available conference room with a screen/TV that we can connect to? |
|
| 90
|
Do you offer wake-up calls? |
|
| 91
|
Can I pay in cash or only by card? |
|
| 92
|
Is it possible to charge our car at your Hotel? |
|
| 93
|
Is it possible to make reservation at hotel for e-car charging? |
|
| 94
|
Are there parking options at the hotel or close by? |
|
| 95
|
Is parking free for hotel guests? |
|
| 96
|
Do I need to reserve parking in advance? |
|
| 97
|
Is there space for larger vehicles or vans? |
|
| 98
|
I wanted to know, are dogs allowed in the Hotel? |
|
| 99
|
Is there an extra fee for pets? |
|
| 100
|
Can we book a standard twin room for two adults with an infant sleeping in the same bed? |
|
| 101
|
Do you offer baby crib? |
|
| 102
|
Is there an extra charge for children? |
|
| 103
|
Do you have high chairs in the restaurant? |
|
| 104
|
Can I rent a jacket at the hotel? |
|
| 105
|
Can I rent hiking pants? |
|
| 106
|
Can I rent hiking boots? |
|
| 107
|
Can I rent trekking poles? |
|
| 108
|
Can I rent a backpack? |
|
| 109
|
Do you offer hiking equipment rental? |
|
| 110
|
Does the hotel offer a shuttle service to the starting point of Trolltunga? |
|
| 111
|
Is there a shuttle service to Trolltunga? What is the price and duration? |
|
| 112
|
Is it possible to get transportation to parking P2? |
|
| 113
|
May I ask what time the shuttle from the hotel to P2 departs? |
|
| 114
|
Do you offer a shuttle to the P2 Skjeggedal car park for hotel guests? |
|
| 115
|
Is there a shuttle service to Trolltunga? What is the price and duration? |
|
| 116
|
Is it possible to get transportation to parking P2? |
|
| 117
|
May I ask what time the shuttle from the hotel to P2 departs? |
|
| 118
|
Do you offer a shuttle to the P2 Skjeggedal car park for hotel guests? |
|
| 119
|
How can I get to parking P3 Mågelitopp? |
|
| 120
|
Is there transport from P2 to P3? |
|
| 121
|
Is it possible to get transportation to parking P2? |
|
| 122
|
How much does parking at P2 Skjeggedal cost? |
|
| 123
|
How much does parking at P3 Mågelitopp cost? |
|
| 124
|
Do I need to reserve parking at P3 in advance? |
|
| 125
|
Is there a shuttle between P2 and P3? |
|
| 126
|
Do you have any transfer proposals from your hotel? |
|
| 127
|
Do you happen to have any contact of taxi driver or company? |
|
| 128
|
Is there a fixed taxi price from Odda to Buer Restaurant and do you need to book it in advance? |
|
| 129
|
Is there a bus connection from Stavanger to your hotel, and how does it work? |
|
| 130
|
Do you know what the name of the bus stop by your place is? |
|
| 131
|
What is the name of the bus stop near your hotel? |
|
| 132
|
How can I get by bus from your hotel to Bergen? |
|
| 133
|
How do I get to the hotel from Odda? |
|
| 134
|
What time should I start the Trolltunga hike? |
|
| 135
|
How long does the hike take on average? |
|
| 136
|
Is the hike suitable for beginners? |
|
| 137
|
What equipment do you recommend for the hike? |
|
| 138
|
Can you help arrange a guide for Trolltunga? |
|
| 139
|
What is the weather like in the mountains? |
|
| 140
|
Can you tell me how much a lunch pack is for the Trolltunga hike? |
|
| 141
|
Is there grocery store close by your hotel? |
|
| 142
|
What are the must-see attractions nearby? |
|
| 143
|
How far is Odda from the hotel? |
|
| 144
|
Are there restaurants within walking distance? |
|
| 145
|
Is Wi-Fi available at the hotel? |
|
| 146
|
Is Wi-Fi free of charge? |
|
| 147
|
Is Wi-Fi available in the rooms? |
|
| 148
|
What is the Wi-Fi password? |
|
| 149
|
Do you accept contactless payments? |
|
| 150
|
Can I request extra towels? |
|
| 151
|
Do you have a hairdryer in the room? |
|
| 152
|
Is there a TV in the room? |
|
| 153
|
Is hot water available at all times? |
|
| 154
|
Are towels changed daily? |
|
| 155
|
Can I request room cleaning during my stay? |
|
| 156
|
Do rooms have key cards or physical keys? |
|
| 157
|
Is there someone available in case of emergency at night? |
|
| 158
|
What time zone is the hotel in? |
|
| 159
|
Do I need to book Trolltunga parking in advance? |
|
| 160
|
Is it safe to hike alone? |
|
| 161
|
Is there snow on the trail? |
|
| 162
|
Can I take breakfast with me? |
|
| 162
|
What is included in a takeaway breakfast? |
|
| 163
|
What is included in a takeaway breakfast? |
|
| 164
|
What if I lose my key? |
|
| 165
|
When is the best time to hike Trolltunga? |
|
| 166
|
Is there mobile signal on the trail? |
|
| 167
|
Can I charge my phone at reception? |
|
| 168
|
Can I shower after hike if I already checked out? |
|
| 169
|
What happens if P3 is full? |
|